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When we talk about eCommerce website, it can be simplified in two major part. Which are interface design and content management. These are the crucial sections you will focus on eCommerce website if you are running or have planning to build online business. It might be difficult to understand as it included daily variety activities. In Intelligent Hosting, our eCommerce customer have no worries about it as we provide full support and backup in order to give our best performance to help their business. Kindly visit our eCommerce plan for more information.

In order to success in online business industry it’s not just about preparing an online site for your products, but it also determined by how well the system (back-end) and features provided for the visitor and admin. What we’re trying to say is people tend to interact with simple procedures and easy to follow the instructions given. Same goes to eCommerce, it need to be user-friendly so then people will give more attention to your website even it’s just a platform but people will feel much better dealing with you rather than the product’s original website. This is why features are very important tool to attract user to use your services and help you to manage the system easily. We are highly advise to get consultant first from expert before diving into eCommerce project.

There are several basic parts highlighted in eCommerce overall management which are catalog management, content management, customer management, order management, promotion management, SEO management, reporting and also settings.

A proper and systematic product catalog are always the best reference choice for customer to make expenditure. Your product should be list in specific sort of type, brand, size, color, price, and other additional categories that make easier for customer to shopping and niche their need. Don’t forget to manage media and provide them with fine quality of visual. We recommend you to use your own images collection as it give your more control to represent your exact product/service. Always update the products availability so that your customer will not feel unsatisfied with your service.

As the business admin, content management is one of your job list. In this section you have to manage the pages information in terms of description and image. Edit description using writing tools and always update when needed. Make sure there’s a place to upload image and have basic image editing capabilities such as cropping and color adjustment. In order to increase your website SEO, blog, comment and products review section help a lot to achieve it. All you need is to provide good content that could help visitor, and attached to your main eCommerce site. Provide your visitor with homepage banner to introduce or promote your business. You also need auto email messages to handle all your customer in term of order status, billing, products review so on.

Next is customer management, the place where you have to manage your customer account and details. It’s help you to manage customer by searching their first and last name. You can easily view their details, order and payment history. You also have authority to delete the account or reset the password. We advise you to choose suitable features for easy data transferring such as share data to Microsoft Excel.

Order management is one of crucial section and highest data traffic. You will give attention more in this section. This tools will help you to manage and updated order status easily with search and sort to find specific variables. The features included viewing order number, purchase details, ability to put private notes, shipping and billing address maps.

Discount and promotion is the best strategy to attract customer attention, it’s necessary for an online business to use this marketing for their market growth. Usually online business provided discount code for the system to calculate the price automatically. On this case, you need to create and manage discount codes. This section will help you to add code in categories, brand or even for products. Plus, you can create codes that affect with shipping bill. Your codes status should be always update to prevent error code application and set the code usage limit. You also can set the promotion percentage and manage the code expiration.

As an admin, a dashboard is your reporting board, all information will be visualized in this area in different types such as chart, statistic and number figure. It will summarize for all activity in your eCommerce website with specific date range included sales, order volume, top-selling, top brand and so on for your references.

As we know SEO plays a big role for a website, it helps to increase the potential exposure among visitor on the first page of the search engine such as Google and Mozilla Firefox. In this section, you can manage the tag and keyword that you think has big potential for people regularly used for searching for information. You can configure your own dynamic title and META tags for a specific brand, product categories.

The last features is settings, for general setup before proceeding any activities. Settings allowed you to set shipping rate based on weight, dollar, amount of product purchase and zone. In shipping options you may set specific price or free services depends on your pricing planning. In settings, you can also manage the payment options like control method of payment you want to use in your business. Plus, you can manage countries available and tax rates.

Online business is a good tool to improve your business growth besides, these are some of basic part for your introduction about eCommerce. We’re welcoming for any further information or enquiries about this topic.

For more details, please contact Intelligent Hosting Business Development Department at Tel +607-521 1178  |  +607-521 1278  |  +607-521 1378

or visit https://www.my-intelligent.com

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