Business Directory
Cigna
3B-15-3A, Level 15, Block 3B Plaza Sentral,, Jalan Stesen Sentral 5, Kuala Lumpur Sentral, 50470 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Contact :
Tel +603-2031 5171
cignaglobal_customer.care@cigna.com
https://www.cignahealthbenefits.com
About Us
Cigna has almost 40,000 employees who service 85 million customer relationships throughout the world.
Within its international division, a dedicated unit focuses on the needs of International Organisations. This unit, headquartered in Belgium, has over 50 years of experience in designing, implementing and managing international group health insurance and employee benefits programmes for international and locally recruited staff from Intergovernmental (IGO) and Nongovernmental (NGO) organisations. These programmes cover medical as well as incapacity, disability and life benefits, with a specific focus on keeping employees healthy and productive through a range of health and well-being services.
The International Organisations unit is specialised in servicing customers in remote areas as well as central hubs with five service centres in each time zone (Miami, Antwerp, Madrid, Nairobi and Kuala Lumpur) and local representations on every continent.
Expertise
Cigna is an expert in international health insurance and employee benefits for intergovernmental organisations and multinational corporations.
For more than 50 years, we have acquired an in-depth understanding of the daily challenges faced by international organisations, expatriates, and their families. Thanks to this extensive knowledge and expertise, we arrange coverage even when others do not.
With Cigna, you can be sure that your health is in safe hands.
Flexibility
We listen to your needs and expectations, think along with you, and then develop tailor-made solutions that fit the unique specificities of your company. Our multicultural and multilingual staff is there for you and your employees 24/7, speaking your language.
Through empathy and availability, Cigna is constantly working to make the administration of your insurance plan as easy as possible.
Global presence, local knowledge
Our plan members are located all over the world – and so are we. Through our global network of high-quality health care providers, combined with our local representatives and case managers, we are able to serve you with local knowledge, wherever you are.
Total commitment to quality
High-quality service and efficiency are at the heart of everything we do. We continually monitor our quality performance in all areas and select and train our employees to give you the best.
Not only are we ISO certified as International settler of claims regarding employee benefits, but we are also certified by our plan members, who have been awarding us an overall customer satisfaction rate of 96% year after year.
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